Just about everyone saw the viral video of a passenger being forcibly removed from a United Airlines flight in 2017, which led to quite a bit of interest in what passengers’ rights are and how far airlines can go when they’ve overbooked a flight.
Incidents involving passengers getting taken off airplanes by force are extremely rare. Even when people aren’t happy about getting kicked off a flight, they usually comply. It’s important to know your rights in this situation, though, because it can affect the compensation you receive. Here’s everything you need to know about being a passenger on an overbooked flight.